Industry: Healthcare


As dedicated healthcare specialists, the VIA team serves over 400 healthcare clients nationwide. At VIA, we’ve built translation capabilities in over 125 languages and a hand-selected network of over 5,000 professional healthcare-specific linguists. Our quality and our customer service are supported by VIA technology, which helps drive efficiency and affordability. We average 99% on-time delivery for all translations, and our Memory Bank™ system can give you a cost savings of up to 30%.

“Working with VIA has made my life so much easier”

Working with VIA has made my life so much easier. They are responsive, diligent and flexible to the changing nature of our translation needs. The translations they provide greatly improve the care of our patients whose primary language is not English. These translations also improve the ability of our staff to provide instructions and information in a language that meets our patients’ needs.

Healthcare payers

You face a myriad of federal and state laws and regulations, that call for equal access to healthcare for culturally diverse and minority communities. For example, CMS requires Medicare Advantage plans and Medicare Part D plans to make all marketing and plan materials, such as EOCs, ANOCs and SOCs, available on their websites in any language that is the primary of more than 10 percent of the population in specific market areas. Our understanding of cultural nuance and literacy requirements, as well as compliance and education needs, will help you leverage your translation investments to reach the burgeoning ethnic markets.

Healthcare providers

Bridging the language gap is key to meeting JACHO requirements and ensuring your culturally diverse communities enjoy equal access to healthcare. Whether it’s through your website, vital member documents (e.g. admission forms) or patient education materials (e.g. brochures or videos), when communicating to LEP audiences, a firm grasp of health literacy trends is a key piece of the process. We’re here to help. VIA tailors each communication to the targeted culture with accurate and nuanced translation.

Beyond Healthcare

Read the definitive guide to healthcare translation.
Read it here.

Life science & medical technology

Medical translation requires precision and stringent quality controls, as well as up-to-date technical and global regulatory compliance knowledge. We understand the tight deadlines and risk management requirements of the life science industry and can ensure that your product and marketing information is technically precise, while also culturally sensitive and relevant. Leading medical device manufacturers, biotech companies and pharmaceutical firms including Hemcon Medical Technologies, A-dec and Access Dental trust our medical translation services to deliver their critical communications while supporting their product and documentation needs.

VIA supports multiple life science disciplines including:

  • Audiology
  • Biotechnology
  • Cardiology
  • Diagnostics
  • Endoscopy
  • Gynecology
  • Neurology
  • Orthopedics
  • Pharmacology
  • Urology
  • Vascular

Additionally, VIA has proven expertise with the regulatory and risk standards, including European Union Medical Device Directives (MDD, IVDD, AIMDD) and CE Mark requirements by country.

VIA is a trusted provider of professional translation services

Leading global companies rely on VIA for its expertise in translation, localization and learning support. VIA works with OHSU, Hemcon Medical Technologies, Hawaii Department of Health, Senior Whole Health and more great customers for localized content including documentation, web, software, rich media assets and more.

In May 2018, we are becoming United Language Group Click to Learn More